Reimbursement Guide for Lactation Services

At Nurcher, I want to ensure you receive the care you need and deserve, and that includes helping you navigate insurance reimbursement for lactation services. While I do not directly bill insurance, many families are able to receive reimbursement for lactation consultations through their insurance plan. Below is a simple guide to help you get started with your reimbursement process.

1. Contact Your Insurance Provider

Ask about out-of-network benefits: Many insurance plans will reimburse for lactation services even if they are out-of-network.

Inquire about a referral or pre-authorization: Some insurance companies may require a referral from your pediatrician or an approval before you can receive reimbursement for lactation consultations.

Request documentation: Find out what documents (such as invoices or receipts) you need to submit for reimbursement.

2. Submit Your Claim

After your visit, you will receive a detailed invoice from Nurcher, which includes the necessary information for submitting your claim to your insurance company. Be sure to keep this invoice and any additional documentation for your records.

3. Keep Track of the Process

Follow up with your insurance provider: After submitting your claim, follow up to make sure it has been processed. Some plans may take several weeks to review and approve the claim.

Appeal if necessary: If your claim is denied, don’t hesitate to reach out to your insurance provider and ask for clarification or to appeal the decision. Many families find success in appealing for reimbursement.

4. Flexible Pricing Options

If you’re concerned about the cost of lactation services, please don’t hesitate to reach out to me. I strive to offer flexible pricing and will do my best to ensure that support is available for all families, regardless of financial situation.

5. Need Help?

If you're unsure about how to get started or need assistance with navigating the insurance process, I’m here for you! Don’t hesitate to reach out—I’m happy to help guide you through the steps.

I hope this guide helps make the process a bit easier! If you have any questions or need assistance, please reach out. You deserve the support you need for your feeding journey.